How is your memory indexed?

My Facebook friends have heard me complain a few times that I have apparently exceeded my brain’s capacity to keep track of people. At Google, I have worked with hundreds of people, and it’s entirely embarrassing when one of them sees me at lunch or elsewhere on the Google campus and says “Hi Eric!” and […]

The Paradox of Self-Discipline

I was listening to the Fresh Air interview with Jonah Lehrer, author of How We Decide, and he mentioned an experiment that seems relevant to me right now. Lehrer describes the experiment in a Wall Street Journal article about New Year’s Resolutions: In one experiment, led by Baba Shiv at Stanford University, several dozen undergraduates […]

Thinking about easy

I’ve noticed a fundamental distortion in how I view the world: If I know the answer or how to do something, it’s easy. If I don’t, it’s hard. This is a distortion because this worldview devalues my accumulated experience and knowledge. It’s funny because I know how long it took me to learn what I’ve […]

Making things easy

Why was the iPod successful? It didn’t have the most features – I once bought an Archos Jukebox with many options unavailable on the iPod at the time. It certainly wasn’t price – I bought a Dell DJ for $100 less than a comparable iPod in 2005. The design and user experience, the sleekness and […]

Mapping out Organizational Space

I really liked Tim O’Reilly’s post today about how companies like Google and WalMart are incorporating IT into their organizational DNA. O’Reilly’s post describes how those example companies are mapping out a new way of organizing people built around integrating IT into how the organization functions: Sensing, processing, and responding (based on pre-built models of […]