More on feedback

So, although it will look like this is a response to Jofish’s comment, I had actually sketched out these ideas this morning before I read his comment, and just didn’t have time to write them up until this evening. One nuance that I glossed over in my discussion of feedback is one that Jofish rightly […]

Plans and Situated Actions, by Lucy Suchman

Amazon link Subtitled “The problem of human-machine communication”, this book debunked the prevailing philosophy in artificial intelligence at the time it was written in 1987, which was the belief that people worked by making a plan, and then executing it. Suchman examines this seemingly common-sensical idea and pointed out several of the flawed assumptions associated […]