I mentioned in my post about customer service that there are certain kinds of experiences which I call transactional. I’m not sure where I heard that term (or if I made it up) (Google makes transactional experiences look like a legal term), and my usage of it is probably not common based on Batman’s reaction […]
Category: thoughts
Social Media Club
Last month’s initial meeting of the New York chapter of the Social Media Club went well enough that they had a second meeting last night. As previously noted, Social Media Club is one of the things that BrainJams is doing now. It’s still in the formative stages, and it’s unclear what it’s for and what […]
Customer service
I bought a new pair of boots last weekend. I’d been needing a new pair of shoes for a while, as my old sneakers were so worn down that it was actually painful to stand in them for any length of time. I decided to go see if I could find another pair of Ecco […]
Come Out and Play
My life, it is busy. Let’s do the quick update of every night since my last post on Monday, September 19th, when I went to the Social Media Club. Tuesday: Stayed home and studied. My only day without interaction outside of work in the last three weeks Wednesday and Thursday: Class (my normal Tuesday class […]
Feedback karma
I went to the Social Media Club meeting this evening here in New York. I’m astonished and inspired by how far this has come in a year. This started rolling last year at the Web 2.1 unconference, and continued with a BrainJam a couple months later. Now Chris Heuer is jetting around (he just flew […]
Art and connection
In an amusing example of the way in which conversations can take unexpected turns, somebody on a mailing list I frequent posted the question “Are Xena and Buffy Really the Same Show?”. As a long-time Buffy fan, I immediately had to jump in to claim that they were not because Buffy was far superior. As […]
Multi-dimensional patterns
Okay, so I should be tooling. But I was just out to dinner with friends, and had a thought and want to jot it down so I can think about it later. I was trying to define what made people interesting to me. And the answer I came up with was that I liked well-rounded […]
Articulation of virtual cues
Jofish wrote me at the end of last week: i like that i have had four different communications of varying degrees of privacy from you in the last few days: nehrlich.com blog posts, lj blog posts, email to a handful of people and individual emails. wow. it’s almost like this whole electronic medium lets you… […]
Deconstructing Sweet Home Alabama
I saw the movie Sweet Home Alabama yesterday. It was decently entertaining, but later in the evening, I started thinking about the cultural memes that it is propagating, possibly because I have been reading too many of Jessie’s posts. The rest of this post will involve spoilers so if you have not seen the movie […]
Living in a viral world
Yesterday, Grant McCracken posted a link to a music video by a band called Ok Go. It’s an amazing video, where the four members of the band do an intricate dance involving eight treadmills. I’ve probably rewatched it five times, and it still consistently puts a smile on my face because it’s so endearingly goofy. […]
